Last updated: 21 May 2026
Acceptance of Terms
By accessing or using the VAMELAONE platform, websites, APIs, or related services (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, you must not use the Services. The Services are provided by VAMELA LTD, a company registered in the Republic of the Marshall Islands (Registration No. 132394), with registered office at Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Marshall Islands MH96960 ("VAMELAONE", "we", "us").
Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract. If you use the Services on behalf of an entity, you represent that you have the authority to bind that entity to these Terms.
Accounts and Onboarding
To use most Services you must register an account and complete our onboarding, KYC/KYB, and due-diligence procedures. You agree to provide accurate, current, and complete information and to keep it up to date. We may suspend or terminate accounts where information is false, incomplete, or where required verification cannot be completed.
Acceptable Use
You may not use the Services to: (a) violate any law or regulation; (b) process payments for prohibited activities, including but not limited to unlicensed financial services, sanctions violations, fraud, or activities prohibited by card network rules; (c) interfere with or compromise the integrity or security of the Services; (d) reverse engineer or attempt to derive source code; or (e) resell or sublicense the Services without our written consent.
Fees and Payment
Fees for the Services are described in your commercial agreement or fee schedule. Unless otherwise stated, fees are exclusive of taxes, which you are responsible for. We may set off fees, refunds, chargebacks, and other amounts owed against funds we hold on your behalf.
Funds, Settlement, and Reserves
Funds processed through the Services are held in segregated accounts with our banking partners pending settlement. We may impose rolling reserves, delayed settlement, or holdbacks where we identify elevated risk, in accordance with your commercial agreement and applicable network rules.
Intellectual Property
The Services, including all software, documentation, trademarks, and content, are owned by VAMELA LTD or its licensors and are protected by intellectual property laws. We grant you a non-exclusive, non-transferable, revocable licence to use the Services solely as permitted by these Terms.
Confidentiality
Each party agrees to protect the other's confidential information using at least the same degree of care it uses for its own confidential information, and not to disclose it except as required to provide or use the Services, or as required by law.
Disclaimers
The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including any warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the maximum extent permitted by law, neither party shall be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues. Our aggregate liability under these Terms shall not exceed the fees paid or payable by you to us in the twelve (12) months preceding the event giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless VAMELA LTD, its affiliates, and their personnel from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of your use of the Services, your breach of these Terms, or your violation of any law or third-party right.
Suspension and Termination
We may suspend or terminate your access to the Services at any time for breach of these Terms, risk of loss or harm, or as required by law or our banking partners. You may terminate your account by notice in accordance with your commercial agreement. Provisions intended to survive termination shall do so.
Changes to the Services or Terms
We may modify the Services or these Terms from time to time. Material changes will be communicated via the Services or email. Continued use after changes take effect constitutes acceptance.
Governing Law and Disputes
These Terms are governed by the laws of the Republic of the Marshall Islands, without regard to its conflict-of-laws principles. Disputes shall be resolved by binding arbitration, except where prohibited by law.
Contact
Questions about these Terms may be sent to info@vamelaone.com or to the registered office above.